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Review: Edgar House, Chester

Review: Edgar House, Chester
There aren't many hotels with a 100% Trip Advisor rating. In an age when everyone is a critic, how has this little establishment achieved such an amazing feat..?

We arrived at Edgar House in the early afternoon when, luckily for March, the sun was shining and weather unusually warm.

First impressions were good. The hotel was the subject of a 3 year renovation by owners Tim Mills and Michael Stephen, and it shows. The fine Georgian exterior was pristine (I could have happily licked it) and the surrounding gardens and terraces were of an equally high standard. Perched elegantly atop the roman city walls and overlooking the River Dee, Edgar House has far reaching views across the river and towards Handbridge.

The view from Edgar House, Chester Hotel
We checked in and were greeted warmly on arrival by Michael. A couple of hours early, we were informed that although our rooms wouldn't be ready until 4pm, Michael would try to check us in earlier. We thought 4pm was a little late for checking in but didn't mind as it gave us time to enjoy a late lunch on the terrace.

We settled down and ordered lunch. Michael brought us complimentary glasses of Prosecco, perhaps sensing our disappointment over the late check in. The fizzy alcohol helped us forgot about it.

Lunch was great! Although this isn't a food review the quality was impressive enough and there were many non-guests who'd dropped in for a quick bite - a good sign. 

Post lunch, and after a walk along the busy river (the hotel is situated at the quieter end) we were finally allowed to go to our rooms.

Michael gave us a quick tour on the way to our room. We liked the honesty bar, set in an old phone box under the stairs, and other fun touches - such as the jelly bean machine in the foyer.

The Edgar House
The honesty bar - if only all phone boxes were this well equipped!

Edgar House
Jellybean kitsch

Our room was spacious with high ceilings, sash windows and stunning views across the river. The decor was tasteful and level of cleanliness - pristine - which seemed to be the default setting for Edgar House. The bathroom was especially shiny, spotless and high spec with 'mood' lighting. When I say bathroom it was really more of a wet room with a walk-in shower.

Edgar House Rooms
The bed was sumptuous and the room equipped with the usual mod-cons, including tea making facilities and a flat-screen TV. But the best thing about the room for us was that splendid view.

It was just warm enough to leave the windows slightly open at night letting in a gentle breeze and the sound of the river to serenade us to sleep. Bliss!

After a such a good sleep our thoughts turned to the promise of a proper B&B breakfast.

Edgar House
Sausages!

Sunlight flooded the breakfast room, which overlooks the river. The room was particularly homely with shelves full of books and interesting knick-knacks scattered around. Like everywhere else in Edgar House there are little details that make you smile. There's a sense of humour that's articulated through little stylish touches throughout.

Breakfast was very good, as expected!

Edgar House
Previous to our visit the Guardian newspaper had sent a reviewer - no doubt as curious as we were about the hotel's glowing online reviews. The review was a good one except for one tiny complaint about unnecessary garnish on the breakfast (the offending herb: a sprig of parsley) . We found it endearing, and a little amusing, that co-owner Michael was so obviously disturbed by the 'parsleygate' incident.

At this point you may be thinking this all sounds too good to be true. Am I being to kind? My answer is an emphatic no - I'm too hard to please!

In fact, it dawned on me pretty quickly why Edgar House has a 100% Trip Advisor rating. The owners are perfectionists, quite possibly OCD about everything. How do I know this, well because I'm the same. As petty as it sounds, the smallest disappointments - tatty furniture, unclean glasses, surly service - can sometimes taint a stay, but there was none of this.

Last but not least, as well as being meticulous, the owners are a delight. I'm in doubt whatsoever that they are the real reason for Edgar House' inimitable success. Well done chaps!

Edgar House

By The Cheshire Hotel Inspector
Tags: edgar house, chester, boutique hotels, review

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